• Original Articles By Dr. Lavin Featuring Expert Advice & Information about Pediatric Health Issues that you Care the Most About

    Better Billing Comes to Advanced Pediatrics!

    Advanced Pediatrics is pleased to announce that starting Monday, June 26th, we will be changing billing services from an outside company to…us!

    The process of sending charges to insurance companies involves a very complex set of codes and has required increasingly sophisticated support, which has led us to use an outside billing company to help us manage claims. Over the years, we have heard a range of complaints including errors on statements, missing statements, and confusing advice on their support line.

    And so, we are very pleased that the technology available today to our practice and the addition of our outstanding staff in Kili and Sam, has opened the opportunity to give the management of charges the same level of care and precision we strive to bring to our provision of medical care.

    For any office visit June 26th onward, the source of your statements and the destination for your questions will all be here, right in our office at Advanced Pediatrics.

    One advance that we are excited to announce is our ability to estimate the cost of a particular visit at the time you make the appointment. Our software will be able to take your existing insurance contract, the proposed service, any balances on your deductible, co-pay, co-insurance rates, all the various elements that go into calculating your actual amount due – at the time of the appointment. This will, for the first time, allow you to pay your bill just like at a grocery store, at the time you receive the service, sharply reducing the need for bills.

    One point of possible confusion we would like to prevent has to do with the concept of Date of Service. So, billing services come home to Advanced Pediatrics on June 26th, but only for appointments occurring on or after June 26th. For appointments that have occurred prior to then, our old billing company, eMDs, will manage those bills until they are paid.

    I hope you can share our excitement around this change. The billing process will now be simpler and all your billing questions will be answered right here in this office by Kili and Sam, and with payment at the time of care we can look forward to removing confusing bills from everyone’s life.

    As always, thank you for being a part of the Advanced Pediatrics family and we look forward to seeing you at your child’s next well visit!

    Dr. Lavin
    Dr. Hertzer

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